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Where to go for help

The School District of Philadelphia

BULLYING HOTLINE: (215) 400-SAFE (7233)

Office of Student Rights & Responsibilities
Disciplinary Process
Rachel Holzman, Esq., Deputy
440 N. Broad St. 2nd Floor
Philadelphia, PA 19130
Phone: 215-400-4830
rholzman@philasd.org

Office of Student Enrollment and Placement
Unsafe School Choice Transfer Requests
Darnell Deans, Director
440 N. Broad Street, Suite 111
215-400-4290
ddeans@philasd.org

Student Support Services
Bullying & Harassment Concerns              
Gina Upshaw, Director - School Climate and Safety
440 N. Broad St. 2nd Floor
Philadelphia, PA 19130
(215) 400-4870
gupshaw@philasd.org

Office of School Safety
Kevin Bethel, Executive Director of School Safety
440 N. Broad St. 2nd Floor
Philadelphia, PA 19130
Phone: 215-400-4710
kbethel@philasd.org

Gaylen Conley, Director, School Safety Operations
440 N. Broad St. 2nd Floor
Philadelphia, PA 19130
Phone:  215-400-4710
gconley@philasd.org

Pennsylvania Department of Education

The mission of the Department of Education is to ensure that every learner has access to a world-class education system that academically prepares children and adults to succeed as productive citizens. Further, the Department seeks to establish a culture that is committed to improving opportunities throughout the commonwealth by ensuring that technical support, resources, and optimal learning environments are available for all students, whether children or adults.

The Pennsylvania Department of Education's Office for Safe Schools coordinates school safety and security programs, collects the annual school violence statistics, coordinates antiviolence efforts, and develops policies and strategies to combat school violence. 

The office supports and provides technical assistance, professional development programs, and security-related activities to support school safety in the following areas: crisis intervention, school police training, violence prevention, social/emotional wellness, and safety. The office provides these services to all local school entities.

Office for Safe Schools
Scott Kuren, Director
Safe Schools Office
333 Market St. 14th Floor
Harrisburg, Pa. 17126
Phone: 717-783-6469
skuren@pa.gov | www.education.state.pa.us

Philadelphia Commission on Human Relations

The Philadelphia Commission on Human Relations is an agency empowered by the City to enforce its civil rights laws. Contact this office if you feel you have been a victim of discrimination.

Center City Office
The Curtis Center
601 Walnut Street, Suite 300 South
Philadelphia, PA 19106
215-686-4670
pchr@phila.gov

North Philadelphia Field Office
601 W. Lehigh Avenue
Philadelphia, PA 19133
215-685-9761 

Office of The District Attorney

The Philadelphia District Attorney's Office provides a voice for victims of crime and protects the community through investigations and prosecutions. You might want to call their office if there has been an arrest and charges were approved. The office can answer any questions regarding your case.

Office of the District Attorney
Three South Penn Square
Corner of Juniper and South Penn Square
Philadelphia, PA 19107-3499
215-686-7682

To File a Private Criminal Complaint Against an Adult:
1425 Arch Street, 4th Floor
Philadelphia, PA 19103
215-686-9863

For Victim Assistance:
Victim/Witness Services Unit of the Philadelphia District Attorney's Office
215-686-8026
DA.Victimservices@phila.gov

Juvenile Court

To File a Private Criminal Complaint Against a Juvenile:
1501 Arch Street 
Philadelphia, PA 19102
215-686-8370
Instructions (PDF)
215-686-4000 or (General Information)
215-686-4100 (Case Information)

For Victim Assistance:
215-686-7060

Charter Schools

If your child attends a charter school, you should review your school's handbook to see who to contact.  Generally charters ask that grievances be filed with the most directly responsible party and move to that person's supervisor if you do not get an acceptable response : 

  • Teacher
  • Dean
  • Principal/CEO
  • Board of Trustees 

If you are unhappy with how the school handles the issue, please feel free to contact the Office of Safe Schools Advocate

You may also wish to file a written grievance with the Philadelphia School District.  You may do so by emailing the Charter School Office (CSO) and School Board .

You can also file your grievance in person at the  Charter Office :(as always, we recommend that for any grievance filed in person, parents request a tracking number with which they can follow up with the office)

440 N. Broad Street
Portal B - Suite 102*
Philadelphia PA 19130
215-400-4090
charters@philasd.org

*Past the security desk; first hallway on the right; at the end of the hall, very last door on your right.